Personal care and daily activities
Respectful assistance with agreed daily personal activities, delivered with attention to dignity, privacy, communication preferences and the participant's independence.
- Support with established personal routines
- Encouragement to make choices and participate as independently as possible
- Clear communication with the participant and relevant support network
Travel and transport support
Assistance with getting to agreed appointments, programs, activities and community destinations where the arrangement is suitable for the participant's plan and support needs.
Household tasks and everyday routines
Practical help with agreed household tasks and routines to support a safer, more comfortable home life and build everyday independence.
Daily living and life skills
Goal-focused support to practise routines, planning, decision-making and everyday tasks at a pace that suits the participant.
- Building confidence with routines
- Practising organisation and decision-making
- Developing skills that support greater independence
Support for children and young people
Inclusive, engaging support informed by extensive experience with children, families, development and learning. Activities can be shaped around the young person's goals, interests, communication style and support needs.
- Homework routines and learning participation
- Creative arts, crafts and play-based activities
- Community outings and social participation
- Adaptive resources that improve access and engagement
Evening, overnight and shared-living support
Flexible support may be available for evening routines, overnight assistance, sleepovers and shared-living arrangements where suitable to the participant's needs, funding, agreed service arrangement and our current capacity.
Assistive and adaptive support
Support to use appropriate assistive and adaptive resources within agreed arrangements, helping improve access, participation and independence in everyday activities.
Individualised, person-centred support
Support is planned around the participant's strengths, goals, preferences, culture, routines and communication style. We value consistency, collaboration and clear documentation.