Registered NDIS support across South-West Sydney.
Respectful, flexible support for participants in Bass Hill, Bankstown, Liverpool and surrounding South-West, Western and Greater Sydney areas—centred around each person's goals, choices and everyday life.
Practical support built around the person.
We work with participants, families and support teams to provide reliable assistance that respects individual routines, preferences, culture, communication style and goals.
Personal Care
Respectful assistance with daily personal activities while promoting dignity, privacy and independence.
Personal care detailsCommunity Access
Support to attend appointments, activities, social events and participate confidently in the community.
Community access detailsTransport
Assistance with travel and getting to important appointments, programs, activities and community destinations.
Transport support detailsHousehold Support
Help with household tasks and everyday routines to support a safe, comfortable and more independent home life.
Household support detailsLife Skills
Individual support to build confidence with routines, decision-making, daily tasks and greater independence.
Life skills detailsOvernight Support
Flexible evening, overnight, sleepover and shared-living support where suitable to the participant's plan and needs.
Overnight support detailsChildren & Young People
Inclusive support informed by extensive experience working with children, families, development and learning.
Children's support detailsAssistive Support
Support with appropriate assistive and adaptive resources to improve access, participation and independence.
Assistive support detailsIndividualised Support
Flexible, person-centred assistance shaped around each participant's strengths, goals, preferences and support network.
Individual support detailsCare with warmth, structure and respect.
My Care Assist combines disability-sector qualifications with many years of experience supporting children, families and people with diverse needs. We value consistency, communication and genuine relationships while keeping the participant's choice and control at the centre.
Supporting participants across Sydney.
Based in Bass Hill and serving participants across surrounding South-West, Western and Greater Sydney areas. Contact us to check current availability in your suburb.
Service-area provider: see our coverage and how to check availability near you.
View Sydney service areasA clear, respectful path to support.
Every enquiry begins with a conversation about the participant's goals, routines, preferences and the supports included in their plan.
Call or email to tell us the type of support you are looking for and the suburb where it is needed.
We talk through goals, preferences, timing, communication needs and current service capacity.
If the service is suitable, the details are documented before support begins, including responsibilities and agreed arrangements.
Looking for a new NDIS provider?
We welcome participant, family and support-coordinator enquiries.
Helpful answers before you enquire.
Is My Care Assist a registered NDIS provider?
Yes. My Care Assist Pty Ltd is an approved registered NDIS provider. You can verify our registration on the NDIS Commission website.
Which Sydney areas do you support?
We are based in Bass Hill and support participants across South-West, Western and Greater Sydney, including Bankstown, Yagoona, Georges Hall, Chester Hill, Guildford, Fairfield, Liverpool and Parramatta. Please contact us to confirm current availability.
Can a family member or support coordinator make a referral?
Yes. Participants, families, support coordinators, plan managers and allied health professionals are welcome to enquire about capacity and suitable supports.
Do you support children and young people?
Yes. We provide inclusive support informed by extensive experience with children, families, development and learning. The exact support must suit the participant's goals, plan and our current capacity.
How do I check whether a service is available?
Email mycareassistsydney@outlook.com or call 0416 344 768 with the suburb, type of support and preferred timing. We will discuss whether the request is a suitable fit.
Let's talk about the support you need.
My Care Assist Pty Ltd
Phone: 0416 344 768
Email: mycareassistsydney@outlook.com
Location: Bass Hill, NSW 2197
Hours: Monday–Friday, 9am–5pm
ABN: 40 681 225 730
Referral enquiries
Support coordinators, plan managers, allied health professionals and families are welcome to contact us about current capacity and suitable supports.
New participant enquiries: welcome.
My Care Assist Pty Ltd is an independent registered NDIS provider. We are not affiliated with or endorsed by the NDIA. Service availability depends on participant needs, funding, service agreements, staffing and the supports covered by our current registration.